This position requires a lot of traveling, which also requires you to use your personal credit/debit card. If you are someone who will not tolerate nasty emails and being talked down upon, you will not survive here. You will stay a Intake Specialist, if you’re lucky you will get “Senior” put in front of your Intake Specialist title. The sad thing is you will not move up at all. They will try to convince you that you can move up in the company. They are very messy from the top to the very bottom. Management is not your friend in this place. However working here is not worth the headache that you will receive from management. This company does well in serving veterans from all walks of life. Records are sometimes illegible and make it very difficult to read. Reviewing records can be time consuming (more often than not). For example, I saw a vet Oct 2020 and I just recently received an addendum from the QA regarding that vet - literally 7 months after I saw the vet. At that point, you no longer remember the vet and it makes it very difficult to answer their questions regarding the vet. They require all documents, evaluation, and addendums to be signed off in 48 hours, yet, they send addendums to you 3-4 months (sometimes more than 6 months) after you last saw the veteran. I do not think that it is appropriate for a person with no medical background/education to tell me what I should/should not diagnose. I would get charts sent back with diagnosis and objective findings recommendations by a non-medical personnel.
#PAYING FOR VA APPRAISAL HOW TO#
I started seeing vets on my first day with literally no guidance and felt like I did them a disservice because I did not know how to properly conduct an evaluation/document the evaluation. When I first started, I had 1.5 hour web training with a QA. I’m keeping my eye out for other jobs now. Say goodbye to having a life! It used to be sort of worth it due to the incentives but without them? Not worth it. Job stability is non existent unless you’re willing to work a ton of OT constantly. The company is meant to help veterans but due to the job being quota based, providers and QA’s cut corners to make sure they keep their job. There’s no reason to break your back now if there’s no bonuses yet they expect you to make an unrealistic quota. This month they announced ZERO incentives. HOWEVER, the company was bought out by a larger company called Maximus and they have been steadily taking away our incentives. The only thing that makes the job bearable is the bonuses/incentives. They expect you to make quota even though the workload is usually low due to too many QA’s (really high turnover), and there’s always a group of overachievers taking all the cases. I usually work about 20 hours of OT a pay period, and I barely make over my quota, and I’m the bottom tier of QAs. The job is fairly easy once you get the hang of it but the issue is the pace they expect is impossible to maintain unless you work a ton of overtime. I have been with VES for almost 3 years now.